PwC Legal Vietnam

The government issued Decree 91/2020/ND-CP dated 14 August on anti-spam text messages, emails and calls. Decree 91 comes into effect on 1 October and replaces Decree 90/2008 and Decree 77/2012.

Key points include:  Spam calls are now included in the anti-spam regulations, along with spam text messages and emails which were covered under Decree 90 and its amendment, Decree 77.  Clearer definitions of spam are provided. Accordingly, spam text messages/emails/phone calls are those that have an advertising purpose without the prior consent of the user/recipient, those which breach regulations in Decree 91, or those which contain subjects prohibited in other relevant laws (as listed in Decree 91).  Key control & prevention measures previously stated in Decree 90 and Decree 77 are retained and upgraded. New regulations on spam phone calls are also added. Notable ones include: - Advertisers are only permitted to send advertising text messages or to make advertising telephone calls after they have been issued with a name identifier/brand name. - It is prohibited to send advertising text messages/phone calls to someone who registers for ‘Do-Not-Call’ or where the user/recipient has not provided advance consent to receive such advertisements. - For those users/recipients who are not on the ‘Do-Not-Call’ List, an advertiser is only permitted to send one initial advertising registration/subscription message. If the user/recipient refuses to receive the advertisement or does not respond after receiving such text message for advertisement registration/subscription, the advertiser is not permitted to send any other text message to that user/recipient. - Each advertiser is permitted to make no more than one advertising phone call and cannot send more than three advertising text messages/emails to one user/recipient within 24 hours, except if otherwise agreed. - Advertising text messages may only be sent from 7am until 10pm, and advertising telephone calls may only be made from 8am until 5pm.  Along with the penalties listed in Decree 15/2020 (on penalties for violations of regulations on postal services, telecommunications, radio frequencies, informati

Please Login or Register for Free now to view all updates and articles

In addition to free-to-view updates and articles, you can also subscribe to the full Legal Centrix Vietnam Service including access to:

  • Overview notes on the law
  • Thousands of high quality translations of legislation covering all key business areas
  • Legal and tax updates
  • Articles on important legal and tax issues
  • Weekly email alerts
  • Sophisticated web platform and search

Legal Centrix is trusted by top law and accounting firms.



  • Vietnam
  • Consumer Protection
  • Internet & Social Media
  • Legal Updates
  • Data Protection & Privacy

Related Content

Recent updates

Cookies On
Our Website
We use cookies on our website. To learn more about cookies, how we use them on our site and how to change your cookie settings please click here to view our cookie policy. By continuing to use this site without changing your settings you consent to our use of cookies in accordance with our cookie policy.